DXV Customer Care, Technical Product and Warranty Inquiries:

In the United States:

For Consumers and Professionals:
Phone: 855-852-7186
Hours: Mon – Fri 8 AM to 6:00 PM EST
Email: luxurytech@lixil.com

For Wholesalers, Trade, and Retailers:
Phone:  800-227-2734 EST
Hours: Mon – Fri 8 AM to 6:00 PM
Email: DXVCustomerCare@DXV.com

In Canada:

For Consumers and Professionals:
Phone: 855-837-4601
Hours: Mon – Fri 8 AM to 4:00 PM EST

For Wholesalers, Trade, and Retailers:
Phone: 800-387-0369
Hours: Mon – Fri 8 AM to 4:00 PM EST