CONTACT US

Do you have an inquiry for us? DXV advisors are happy to assist you. Call our Consumer Connection team at 1-855-837-4601 or complete the form below. We will respond to you within 1-2 business days.

*Required fields.

Enter a product name or model number and select a match from the dropdown list. If no matches are found please use the name or numbers found on the packaging.

You may upload up to 10 documents.

Enter a product name or model number and select a match from the dropdown list. If no matches are found please use the name or numbers found on the packaging.

Enter a product name or model number and select a match from the dropdown list. If no matches are found please use the name or numbers found on the packaging.

DXV Customer Care, Technical Product and Warranty Inquiries:

 

In Canada:

For Consumers and Professionals:


Phone: 855-837-4601

Hours: Mon – Fri 8 AM to 6:00 PM EST

 

For Wholesalers, Trade, and Retailers:

Phone: 800-387-0369

Hours:Mon – Fri 8 AM to 4:00 PM EST

 

In the United States:

For Consumers and Professionals:

Phone: 855-852-7186

Hours: Mon – Fri 8 AM to 6:00 PM EST

Email: luxurytech@lixil.com

 

For Wholesalers, Trade, and Retailers:

Phone: 800-227-2734 EST

Hours: Mon – Fri 8 AM to 6:00 PM

Email: DXVCustomerCare@DXV.com

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